Who we are
NeoEngress Simulations LLC is the proposed controller for personal information described here. Contact: info@neoengress.com. [Add and verify the full postal address and determine whether an EU representative is legally required.]
Information and purposes
Depending on your interaction, we may handle contact and organization details; inquiry messages and project requirements; quotation, order, payment and delivery records; support correspondence and material you choose to send; and technical information generated by hosting and security systems, such as IP address, requested page, time and browser information. We use this information to answer inquiries, prepare and perform orders, provide support, keep business and safety records, secure the site and comply with legal duties.
Do not send classified, export-controlled or another party's confidential information, or personal information you are not authorized to provide. Tell us before sending unusually sensitive material so a suitable channel can be discussed.
Sharing and international processing
Information may be handled by service providers and transaction partners involved in hosting, email, payment, accounting, manufacturing, shipping, security and professional advice, and by authorities where law requires or permits. NeoEngress is based in the United States; information may be processed there and in countries used by verified service providers. [Identify actual providers, data locations, applicable transfer safeguards and any disclosures to affiliates before publication.]
Retention and rights
We retain information only as long as reasonably needed for the purpose, including inquiry handling, order performance, warranty/support, safety traceability, tax/accounting obligations, security and legal claims. [Approve retention periods and request workflow.] Depending on applicable law, you may have rights to access, correct, delete, restrict or obtain information, object to certain processing, withdraw consent where consent is the basis, or complain to a regulator. Requests may be sent to info@neoengress.com; we may verify identity and authority. [Confirm response channel and California rights process/applicability.]
Cookies, embedded media and analytics
Our rule is to avoid cookies and optional tracking where they are not needed. [Verify the production build, hosting logs, fonts, analytics, forms, video embeds, security tools, and any storage used to carry inquiry context. Add a consent control only if the deployed technologies and applicable law require it.] A “privacy-enhanced” video embed does not by itself establish that no information is transmitted.
Children and updates
The site and inquiry channels are not directed to children under 13. Please do not submit a child's personal information. We may update this notice prospectively and will show its effective date.